Service Excellence
At Short’s Travel we believe in the Golden Rule. As a Midwest-based company, delivering
consistent service excellence comes second nature to our employees who treat clients and
each other as they would like to be treated. The Golden Rule has allowed us to enjoy a 99%
client retention rate and 96.2% client satisfaction rating!
Our team lives by our mission: "To Enhance the experience of getting there, being there, and
coming home." We certify our travel team on your account to create a personalized experience
and understand your organization’s specific culture and travel needs.
We are not a call center, dial our travel consultants directly;
We provide service, not phone trees.
We provide service, not hold times.
We believe, as a full-service travel management company, the focus on Service Excellence is
the driving force in building and maintaining long-standing business partnerships.
Connect with us
Contact Us
More Short’s Travel
b-hivetravel.com
Locations
7815 Floyd St
Overland Park, KS 66204
1203 West Ridgeway
Ave.
Waterloo, IA 50701
