CO and US climb on the fee bandwagon.
Continental and US Airways joined Northwest and American in imposing human contact fees. The fees and application appears to be identical, as are the reasons for imposing the fees. US Airways senior V-P of marketing and planning says "Our Transformation Plan is built upon a platform of lower costs and increased revenue, and as we continue to implement that plan, we will be better positioned to provide customers lower fares, while maintaining our commitment to a high level of service for US Airways customers who desire that service.